Frequently Asked Questions

About the ShockAlarm Device


Are the ShockAlarm batteries replaceable?

No. ShockAlarm is a completely sealed unit and designed that way to ensure water doesn’t enter the circuitry.


Are the ShockAlarm Batteries Rechargeable?
The batteries in the ShockAlarm device are not rechargeable. They are sealed into the unit and are not replaceable. The shelf life for the ShockAlarm device is approximately 12-18 months depending on how many times it alerts as it detects electricity.
What is the detection range of ShockAlarm?

The detection range of ShockAlarm depends upon the ions and minerals in the water. Each body of water and each pool contains differing concentrations of ions. Therefore, we recommend one ShockAlarm device every 25-30 feet.

We recommend that you tether your ShockAlarm where people are entering and exiting the water. The reason being that a person will be grounded grasping a ladder or railing to enter/exit the water and this poses the greatest danger.


Can I use ShockAlarm in fiberglass pools?
Yes. ShockAlarm is suitable for fiberglass pools.
Can I Use ShockAlarm in a Salt Water Pool?

Yes, ShockAlarm can be used in a salt water pool.


Can I Use ShockAlarm in Brackish Water?

Yes, you can use ShockAlarm in brackish water.


How do I shut off ShockAlarm?

When you are not using your ShockAlarm, simply place the red disk with the magnet back on to the Velcro™ dot. This will turn your ShockAlarm off and conserve battery power.

How do I tie off my ShockAlarm?

You will want to tie off your ShockAlarm unit to the location where you enter and leave the water. Simply secure a nylon rope between the floats and tie the other end to a ladder or something similar. Leave enough line so that the ShockAlarm floats about 12-14 inches from the tie off.

Electric Shock Drowning (ESD)


What Is ESD – Electric Shock Drowning?
Electric Shock Drowning, or ESD, is a drowning event where the person is paralyzed as a result of electric current in water (for example: pools, lakes, marinas, hot tubs). If you are paralyzed while swimming, the result is usually a drowning.

If the electrical current through the body is high enough, it can directly affect the heart resulting in cardiac arrest. There is seldom any physical evidence of electrical shock unless a person actually comes in contact with something that could cause a mark on the skin.

We are able to classify this type of drowning as ESD because it is typically witnessed by friends and/or family members.

What Causes ESD?
Many pools, hot tubs, and spas have underground lights and some have assistive devices for lowering people into the water. Docks (both public and private marinas) have electrical service for powering boats, lighting, and other conveniences. Any time that there is an electrical connection near water, it should be properly inspected and grounded.

Even your pump can be a source of danger. You may think that you’re safe because you have PVC piping, but electricity can travel through the water inside that PVC pipe. The incident in Hialeah, Florida was due to a malfunctioning pool pump.

Normal wear and tear, misuse, or simple lack of maintenance can render these safeguards ineffective. These types of electrical faults can result in electricity entering the water. As a result, people (and animals) that enter the water can be paralyzed or electrocuted by the electricity in the water without touching anything.

Does ESD Happen Often?
According to the World Health Organization, drowning is the 3rd leading cause of unintentional injury death worldwide. In 2012, an estimated 372 000 people died from drowning. What we don’t know is how many of these drowning deaths could have been caused by electric shock. It is only by witness reports and on scene investigations can an event be attributed to ESD.

Safety Tips


How Can I Make Sure My Marina Is Safe?
First, make sure your docks (both marina and private) and boats are up to current applicable standards. Following codes and standards is the best way to ensure safety for anyone who might accidentally enter the water around docks using electricity. We encourage you to have your electrical connections inspected annually by a licensed marine electrician.

Making sure that all of your electrical connections meet the applicable standards is the first step. Routine inspections should be conducted to inspect for accidental damage, rodent damage, etc. Finally, use a passive continuous detecting device that will alert you to the presence of electricity in the water.

How Can I Make Sure My Pool Is Safe?
Make sure all of your electrical connections meet your local building codes. Have a licensed electrician inspect your system each year.

Use only low-voltage lighting in and around your pool. Make sure all electrical connections are on a GFCI – Ground Fault Circuit Interrupter. Replace your GFCIs on a regular basis – they do wear out over time.

Finally, use a passive continuous detecting device that will alert you to the presence of electricity in the water.

Purchasing ShockAlarm


How Can I Order ShockAlarm?
You can order ShockAlarm from us directly online. ShockAlarm is also available through select Distributors.
Why Does It Take So Long To Get My ShockAlarm?
The reason for the delivery delay is due to the enormous response to our product. We are working to fulfill the demand as quickly as possible. Thank you for your patience!